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Request a call
  • Complete the request form below, having read the terms & conditions.

  • When you click the submit button, your request will be sent to the helpdesk and allocated to the next available peer according to your selection.

  • The peer volunteer will send you an initial text or email (whichever you select as your preference) to arrange a suitable time to talk over the phone.

  • Following that conversation you will both decide how you can best be supported.

Talk to a Peer

Requesting a call places you under no obligation other than to have a confidential chat with a trained peer. If in doubt - they'd much rather you made contact.

Thank you for making contact with us.
A trained peer will be in touch with you shortly.

(If you do not hear from us within the requested time, please contact us at

Terms & conditions


  • You understand that your request is not an emergency. Click here if it is. 

  • Your confidentiality is our main priority and will be protected to the highest degree.*

  • This is a peer support service staffed by trained, fellow volunteer pilots. While they have skilled access to resources and a range of professionals, their primary role is to support you as a peer.

  • The peer volunteer will not tell you what to do, make decisions for you or intervene on your behalf.

  • Consequently, the volunteer pilots, the PSP programme, The Centre for Aviation Psychology or easyJet cannot be held responsible for decisions and actions you may take following contact with the PSP.

  • Having said that, we are here for you and will do everything we can, within these parameters, to support you.

  • As we are continually learning and striving the improve this service, your feedback is important to us. Consequently, if you make contact with us, when appropriate, we will ask for your consent to request feedback once your case is closed.

* The only exception to this is if you tell us that either you or someone else is in imminent danger, in which case we are obliged to act on the information - and this may include waiving your confidentiality. In this extremely rare event, we will always aim to work with you to keep you and others safe.

Terms & Conditions
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